I understand that occasionally you will need to cancel your appointment. There is no cancellation fee if you cancel 72 hours before your appointment- this allows for someone else to have the appointment.
If you cancel 48 hours before your appointment you will be charged 50% of the session cost. This must be paid in full prior to your next session.
If you cancel 24 hours before your appointment you will be charged the full amount of the session unless your time slot can be filed by someone else, in which case you will not be charged.
Your late arrival will require that I end the session at the scheduled time, meaning that your session will unfortunately be shorter. I have reserved this time for you and only you, and have other people scheduled after your time. To honour them and you, it’s important to stick to the specified appointment time.
Not Showing Up For The Appointment
Anyone who forgets or consciously chooses to forgo their appointment will be considered as a ‘no show’ and will be charged for the missed appointment and denied future service until the payment is made. Out of respect and consideration of myself and other clients, please plan accordingly to be on time.
Thank you for your consideration.